The GRABiD Chauffeur Agency Module allows users to create transfers on a web-based app that are sent out to all drivers in the GRABiD Chauffeur network based on preferences and segmentation. A set price matrix allows gives users the comfort of knowing that drivers will be paid what the transfer is worth and customers / passengers will be charged accordingly. Users can choose to create a transfer for different vehicle types, including economy and luxury, and customers/passengers will be charged accordingly.

GRABiD Chauffeur Agency Transfer costs are calculated based on distance per kilometre and time. Time of day and weekends/public holidays are also taken into consideration as well as tolls and the government levy. Charges are then based on vehicle types, with certain vehicles being grouped together based on criteria. 

Loyalty in the GRABiD Chauffeur Agency Module works exactly the same as in the regular GRABiD Chauffeur. Loyalty is based on a pre-set percentage and every time a Transfer is completed using the system, the Agency is rewarded with a dollar amount equalling that loyalty percentage of the Transfer cost. These loyalty dollars are transferred directly into the Agency’s GRABiD Wallet and can be cashed out into the Agency’s bank account with a simple click of a button.

Users of the GRABiD Chauffeur Agency Module can also refer drivers to the system.  

When submitting a transfer, the Agency User can select who will pay for the transfer - the agency, the customer or the passenger. When selecting who will pay, the Agency User also selects if to use the existing credit card details of that entity that have been saved on the system, or if to add new credit card details. 

The Agency Commission is the amount that the Agency charges on top of the transfer amount - that will be paid directly into the Agency's GRABiD Wallet on completion of the transfer. The Agency can choose a default amount that is always charged as Agency Commission on every transfer - but this amount is editable when creating the transfer. The Agency can choose to cash out the agency commission at any point by simply clicking on the CASH OUT button on the Earnings screen of the Agency GRABiD Wallet. 

An Agency can be a travel agent, a hotel, a corporate or a Hire Car company. The GRABiD admin will add the Agency details to the system and send an email to the Agency's contact person with login details. The Agency will need to add its credit card and bank account details as well as details of at least one customer. Thereafter the Agency's contact person can add further Agency Users by inviting them by email to complete their details on the system or by personally adding them to the system and the system sending them an automated message allowing them to login. All Agency Users are a part of the larger Agency account and transfers that are created come from the general Agency Account (not the user's account).  

An Agency must add at least one customer to their account so that transfers can be created for that customer. A customer can be a single entity or an organisation, or even a department of the Agency. This allows for transfers to be made and paid for by that customer and invoices to sent to the customer.